Effective Date: 08/10/2025
App Name: Racqit
Company Name: Kheltix
Registered Address: Thane, India
Contact Email: info@racqit.com

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1. Introduction

Welcome to Racqit!
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services (“App” or “Service”).

By downloading, installing, or using Racqit, you agree to this Privacy Policy. If you do not agree, please discontinue use of the App.

2. Information We Collect

We collect information to provide and improve our services. The types of data we collect include:

a. Personal Information

When you create an account or interact with the app, we may collect:

• Full name or username

• Email address

• Profile photo (if uploaded)

• Country or location (optional)

• Contact details (if voluntarily provided)

b. Usage Data

Automatically collected data may include:

• Device type, operating system, and version

• IP address and app version

• Log data, session duration, and in-app actions (e.g., matches created, scores recorded)

• Crash reports, performance metrics, and diagnostics

c. Cookies and Analytics

We may use cookies or analytics tools (such as Google Analytics or Firebase) to understand user behavior and improve app performance. You can disable analytics tracking in your device settings if desired.

d. Permissions

Depending on how you use the App, Racqit may request access to:

• Camera or Photos: For uploading profile pictures or match snapshots.

• Notifications: To alert you about match updates or reminders.

• Network Access: To synchronize data and scores online.

You can control these permissions in your device settings.

3. How We Use Your Information

We use your data to:

• Provide and personalize your Racqit experience

• Store and display match results, leaderboards, and player stats

• Improve app performance, design, and functionality

• Send updates, notifications, or support messages

• Ensure account security and prevent misuse or fraud

• Comply with legal or regulatory requirements

We do not sell or rent your personal data to third parties.

4. How We Share Information

We may share limited data only in the following cases:

• Service Providers: Trusted partners who help operate the app (e.g., hosting, analytics, authentication).

• Legal Requirements: If required by law, regulation, or government request.

• Business Transfers: In case of a merger, acquisition, or company restructuring (your data will remain protected).

All third parties are bound by strict confidentiality and data protection agreements.

5. Data Retention

We retain your data only for as long as necessary to:

• Provide app functionality, or

• Comply with legal obligations.

If you delete your account, most personal data will be removed within 30 days, except for data we are legally required to retain (e.g., transaction or security logs).

6. Data Security

We use industry-standard measures to safeguard your information, including:

• Encrypted communication (HTTPS/SSL)

• Secure servers and limited data access

• Regular monitoring for unauthorized activity

While we take all reasonable steps, no system is completely secure. You use the app at your own risk.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or request a copy of your personal data

• Correct inaccurate information

• Delete your account or request data erasure

• Withdraw consent for certain processing

• Object to marketing or analytics tracking

You can make such requests by contacting us at info@racqit.com

8. Children’s Privacy

Racqit is not intended for children under 13 years of age (or the minimum legal age in your country).
We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us for immediate deletion.

9. International Data Transfers

Your data may be stored or processed on servers located outside your country of residence.
We ensure that such transfers comply with applicable data protection laws, using safeguards such as standard contractual clauses.

10. Third-Party Links

The App may contain links to third-party websites or integrations.
We are not responsible for their privacy practices. Please review their respective privacy policies before sharing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted within the App or on our website, with the updated “Effective Date.”
Continued use of Racqit after any update constitutes your acceptance of the revised policy.

12. Users can request deletion of their account and associated data by emailing us at info@racqit.com or by visiting https://racqit.com/delete-account

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

📧 Email:info@racqit.com
🌐 Website: www.racqit.com

13. Consent

By using Racqit, you acknowledge that you have read, understood, and agreed to this Privacy Policy.​​​​​​​​​​​​

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Racqit respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our event booking platform.

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1. Information We Collect

When you use Racqit, we may collect:

• Personal Information: Name, email, phone number, age, and other details provided during event registration.

• Payment Information: Payment details processed securely through third-party payment gateways (we do not store sensitive card/bank details).

• Usage Data: Information such as IP address, browser type, and device details for analytics and security.

2. How We Use Your Information

We use your information to:

• Process event/tournament bookings and payments.

• Communicate booking confirmations, event updates, or changes.

• Provide customer support.

• Improve our website and services.

• Comply with legal or regulatory requirements.

3. Sharing of Information

• We do not sell or rent your personal information to third parties.

• We may share data with event organizers strictly for registration and participation purposes.

• We may disclose information if required by law or to protect our rights and safety.

4. Data Security

• We use industry-standard security measures to protect your data.

• Payments are handled through secure, trusted third-party gateways.

• However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

• Racqit may use cookies and analytics tools to improve user experience and website performance.

• You can adjust your browser settings to refuse cookies, but some features may not work properly.

6. Your Rights

     You may:

• Request access to the personal information we hold about you.

• Ask for corrections or updates to your data.

• Request deletion of your personal information, subject to legal or operational requirements.

9. Contact Us

For any questions about this Privacy Policy, please contact us at:
📧 Email: info@racqit.com